MISSION-DRIVEN · Nonprofits, Charities & Foundations
Donor Retention & Fundraising Call Center
You live by donor relationships, and every lapsed donor is revenue walking out the door.
In one sentence
QCSS helps nonprofits acquire, steward, and win back donors with U.S.-based fundraising callers and handwritten Aria touches, so giving grows year over year.
Outcomes we move
What Nonprofits teams ask us for.
Inbound CX / Support / Help Desk
Donor stewardship & retention
Donor acquisition
Convert LYBUNT donors
Sustainer upgrades
Tele-funding
Major & legacy gifts
Pledge cards & reminders
Giving-day events
Common questions
Straight answers.
Does QCSS work with nonprofits, charities & foundations?
QCSS helps nonprofits acquire, steward, and win back donors with U.S.-based fundraising callers and handwritten Aria touches, so giving grows year over year.
Can you win back lapsed (LYBUNT) donors?
Yes. We run targeted LYBUNT win-back cadences, stewardship calls, handwritten notes, and re-ask sequences timed to your fiscal and giving-day calendar.
Are QCSS agents U.S.-based?
Yes, 100% U.S.-based, all agents onshore, U.S.-managed. Woman-owned, WBENC-certified, and PCI compliant, in business since 1991.