Frequently asked
What does QCSS do?
QCSS is a front-office BPO partner. We run inbound and outbound contact center programs, customer retention and fundraising campaigns, and Sales Mastery training, helping businesses, associations, and nonprofits acquire, keep, and grow customers, members, and donors.
Who does QCSS work with?
Ten core segments: nonprofits and foundations, associations and membership organizations, education and alumni, SaaS and technology, professional services, manufacturing and industrial, healthcare, insurance and pharma, publishing and media, e-commerce and retail, and B2C direct sales, from 1 to 49-person shops to enterprise.
How long has QCSS been in business?
In business since 1991. A 100% U.S.-based front-office BPO, with all agents onshore. The Sales Mastery program has trained more than 1,000 salespeople since 2001.
What is Aria Calls & Cards?
Aria Communications Corporation, founded in 1985, was acquired by QCSS in January 2020. Aria served nonprofits and membership organizations nationwide and pioneered genuine handwritten direct mail.
What is SalesGig?
SalesGig is a technology leader in outsourced lead generation acquired by QCSS, adding tech-driven pipeline generation to our front-office services.
Fill the pipeline with real conversations.
To your criteria. We build your ICP and qualification questions up front, so only sales-ready conversations reach your team.