REGULATED · Healthcare, Insurance & Pharma
Compliant Healthcare Contact Center & Patient Support
Patient and member experience is everything, and compliance events must be handled with care.
In one sentence
QCSS runs PCI-compliant, U.S.-based inbound support, scheduling, recalls, and surveys for healthcare, insurance, and pharma, accurate and empathetic at scale.
Outcomes we move
What Healthcare teams ask us for.
Inbound CX / Support / Help Desk
Tier-1 inbound support
Product recalls
Inbound scheduling & reminders
Patient & member surveys
Post-visit support
Common questions
Straight answers.
Does QCSS work with healthcare, insurance & pharma?
QCSS runs PCI-compliant, U.S.-based inbound support, scheduling, recalls, and surveys for healthcare, insurance, and pharma, accurate and empathetic at scale.
Are you compliant for healthcare and payment data?
Yes, 100% U.S.-based, PCI compliant, and WBENC-certified, with U.S. management and oversight on every program.
Are QCSS agents U.S.-based?
Yes, 100% U.S.-based, all agents onshore, U.S.-managed. Woman-owned, WBENC-certified, and PCI compliant, in business since 1991.