Fundraising Services
QCSS. In 1991, we opened our business serving Nonprofits. Since then we have run over 5,000 Fundraising Campaigns for hundreds of Nonprofits.
Fundraising Campaigns
QCSS Fundraising Campaigns
We have a rich legacy helping Nonprofits reach their goals.We Specialize in Fundraising Campaigns
- Sustained Giving Campaign
- Sustainer Upgrade Campaign
- Lapsed Donor Campaign
- Loyalty Thank You Campaign
- Capital Campaign
- Disaster Relief Campaign
- First-time Donor Campaign
Fundraising Contact Services
Outbound Fundraising Phone Calling
Our team of over 200+ fundraising agents are ready to represent you with grace and professionalism.Outbound Email Solicitations
Our systems will maintain a communication cadence with your donor base to keep you top of mind.Fundraising Event Invitations
QCSS will fill your event with past and potential donors.Handwritten Post Cards & Letters
This truly unique form of communications is tailor made for Nonprofits.Direct Response Support
When your donors contact you, we respond, you get the donation.Inbound Donor Inquiry
When donors have questions, we are there to answer the call.Donor Payment Processing
QCSS maintains compliance with PCI standards and with federal and state regulations.We are experts at delivering high-impact fundraising services. We use multiple forms of communications as we execute fundraising campaigns from first-time donor campaigns to strategic capital campaigns, and everything in between.
staffing
To both Jane and the young man who called before --- Thank you! How pleasant it is to be asked, “Are you busy or did I catch you at a bad time?” with everything going on in our lives, being hit with rude telephone solicitations is an aggravation I don’t need. I’ve said it before and it bears repeating, the polite, courteous phone manners of the Radio station callers is a big reason for this contribution.
Donor kudos for courteous callers
Director – Radio Station
Results
The Sustainer Campaign yielded $256,412 in new sustainer invites along with one-time gifts.
Payments & ROI
Donors were offered two methods of payment by credit card and EFT. Automatic payments totaled 1,189 with an average yearly pledge of $224.06 and a 21% conversation ratio.
Metrics Tracked
Our Nonprofit client enjoyed access to our online campaign reporting. There they could track conversion metrics, performance of specific donor segments, pledges per hour, and more.
Continuous Improvement
In regular campaign review meetings, our client and our experienced Client Services Project Manager discussed campaign updates, feedback from our front-line agents, and suggestions for continuous improvement.
Integrated “Will Consider” Follow-up
An effective campaign feature was the integrated handwritten “will consider” pledge card. These were personalized mailings, automatically sent out by the QCSS handwritten direct mail fulfillment division.
Daily Handwritten Thank You Cards
QCSS sent daily personalized thank you cards for each donors who upgraded to a sustaining gift. A separate handwritten message was sent to one-time donors.
When You Partner with QCSS, You Have Access to
PCI Certification
Right Size & Scale Solutions
Trained Contact Professionals Who Pivot on the Fly
Continuous Improvement
Program
Reporting
