How To Turn Your Customers Into Raving Fans

How To Turn Your Customers Into Raving Fans

I saw a guy jogging near my home recently. That’s not unusual. But the guy has an enormous Puma Hybrid Astro logo prominently tattooed on one of his biceps. It’s apparent that he is a runner. But why would he permanently tattoo a running shoes logo on his...
Omnichannel Approach for  Higher Client Retention

Omnichannel Approach for Higher Client Retention

Do you remember the good old days of making a shopping list, going to the grocery store, getting most of your items (plus a few extra) and then returning home? Today, most people don’t shop for their groceries with such a simple plan, let alone make bigger B2C or B2B...