• Full Benefits
  • Career Advancements
  • Team Culture
  • Communication Skills Training
  • Mentorship
  • Flexible Schedule

Fill out an application today!


  • Full Benefits
  • Career Advancements
  • Team Culture
  • Communication Skills Training
  • Mentorship
  • Flexible Schedule

Fill out an application today!

Locations & Openings

Career Opportunities & Openings

Apply Today!

Deer Park, IL – Customer Relationship Specialist
Monona, IA – Customer Relationship Specialist


Are you looking for a position or career that you will allow you to grow personally & professionally – a place that you enjoy going to everyday?

QCSS is always looking for new members of our dynamic team. What we offer is competitive pay, respect, opportunities for growth, and a one of a kind culture to work in. We are proud to say we have one of the highest employee retention rates in the industry!

Past experience preferred but not necessary

Personal integrity

Knowledge of computers & Internet navigation

Sales & goal savvy

Works well with others

Enjoys interacting over the phone

When you work with us you will…

  • Attain communication savviness
  • Learn how to solve problems
  • Share ideas and creativity
  • Represent top leading companies that outsource with us
  • Learn more about the business world
  • Interact through multi-channel technology
  • Acquire communication skills for life
  • Work with a motivated team
  • Earn additional commissions & incentive rewards
  • Have fun!

Employee Testimonials


I have been a caller for QCSS for 9 years. I love the work I do and the people I work with. My motto is: if I can make one person laugh and help them when I am making my calls then I did my job. I have stayed with QCSS because we are like family and have been through thick and thin.


I have been a caller of QCSS for almost 7 years in April. I enjoy what I do here and enjoy almost all programs that I work on. We all work together as a team management or supervisory is busy your co- work is easily willing to help you out. Having a job I enjoy close to home is a plus, It is a good place to work


I have been a caller of QCSS for over 9 years. QCSS is a great company to work for. QCSS truly does mean what it stands for Quality Customer Service and Sales. Our Boss and Company owners make sure we are all treated with respect each and every day. I think it is a really good place to work for and has good pay.


I love working at QCSS. The Supervisors Clients and Customers are all a joy to talk to! Everyone is a team here you won’t feel left out!


Working at QCSS offers very challenging campaigns  that are in a variety of industries, and full training.  They offer commissions and incentives prizes for doing a job well and above & beyond.  This is a company with a very friendly and fun environment with monthly raffle prizes and potluck lunches.  We are one big team!


Quality Customer Service & Sales

Call Center and Contact Solutions

Established in 1991, QCSS Inc. is a network of multi-channel BPO customer contact centers specializing in inbound and outbound communications. We handle millions of interactions on behalf of our clients annually in our U.S. based contact centers. QCSS is dedicated to providing best-in-class services, to your customers, members, donors, partners, and prospects.

Recent Posts

Contact Information

Corporate Headquarters

QCSS, Inc.

21925 W. Field Parkway

Deer Park , IL 60010

Follow Us At

Certifications and Memberships