“Leadership is not a position. It is a combination of something you are & the things you do.”

Our Q-philosophy is simple – treat people as we like to be treated – to love others and show them kindness, compassion, and respect in all of our dealings – 24 /7.



CSS delivers client-centered, high value & ethical Contact Center Services at reasonable pricing. Our commitment to understanding our clients’ business, our work ethic, and our integrity in action, ensures the achievement of their goals & objectives.

Our business is ensuring the success of our clients’ business.

QCSS is committed to bringing a change in the way Contact Centers are viewed. Telemarketing (marketing by telephone) is a revenue building, ethical & necessary business tool for all businesses.

Contact us today and find out more about our full spectrum of inbound client engagement and outbound services.



QCSS employees are our most valuable resource. We are committed to hiring and retaining the most outstanding personnel for the success of not only QCSS but our clients’ as well.

Our employees are the primary source of differentiation in our industry. We treat them with the utmost respect and provide them with significant growth opportunities. We provide ongoing personal and business training to ensure an environment where they can flourish – both in business and in life.

We believe in the following:

Empowering employees to achieve excellence

Every human being is a creative being

Only accepting honest, ethical behavior

Tolerating & taking responsibility for honest mistakes

Hard work with proper knowledge brings results

Open communication, encouragement, acknowledgment & compassion

Quality Customer Service & Sales

Call Center and Contact Solutions

Established in 1991, QCSS Inc. is a network of multi-channel BPO customer contact centers specializing in inbound and outbound communications. We handle millions of interactions on behalf of our clients annually in our U.S. based contact centers. QCSS is dedicated to providing best-in-class services, to your customers, members, donors, partners, and prospects.

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Corporate Headquarters

QCSS, Inc.

21925 W. Field Parkway

Deer Park , IL 60010

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