Medical Call Center Inbound & Outbound Calling Services Support - QCSS: Inbound and Outbound Telemarketing Services

Medical Industry
Call Center Services

Utilize our Experience and Knowledge in the Medical Industry to Set Appointments, Generate Leads, Acquire New Patients, Conduct Patient Surveys, Answering Services, Patient Level Recalls and Patient Support 24/7

Utilize our Experience and Knowledge in the Medical Industry to Set Appointments, Generate Leads, Acquire New
Patients, Conduct Patient Surveys, Answering Services, Patient Level Recalls and Patient Support 24/7

QCSS Medical Call Center Services

OUTBOUND TELESERVICES

Patient Appointment Setting

Medical Device Appointment Setting

Lead Generation & Lead Nurturing

Patient Surveys

Upgrading Software Packages

Adding New Users

Registration for Events

Welcome Calls

INBOUND CUSTOMER SERVICE

Answering Services

Patient Support Triage-Dispatch

Patient Level Recall Support

Email Response

Inbound Web Inquiry Conversion Support

Help Desk

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What Are The Benefits Of Outsourcing With QCSS?

Save time & money

Total program management

Quicker growth & results

Scalable process

Proven Strategies

Experienced US based agent resources

Solutions for projects vs handling In-house

Efficient dialing capabilities = results

Centralized efficient inbound call handling

Easily measure campaign results

PCI Certified

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Quality Customer Service & Sales

Call Center and Contact Solutions

Established in 1991, QCSS Inc. is a network of multi-channel BPO customer contact centers specializing in inbound and outbound communications. We handle millions of interactions on behalf of our clients annually in our U.S. based contact centers. QCSS is dedicated to providing best-in-class services, to your customers, members, donors, partners, and prospects.

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Contact Information

Corporate Headquarters

QCSS, Inc.

21925 W. Field Parkway

Deer Park , IL 60010

Call 888.229.7046

Email: sales@qcssinc.com

Certifications and Memberships