Manufacturer Call Center Inbound & Outbound Calling Services Support

Manufacturing Industry Call Center Services

Utilize our Experience and Knowledge of the Manufacturing industry to Generate Leads, Acquire New Customers,

Build for Industry Events, Introduce New Products, Cross-sell Within your Current Customer Base and

Provide Customer Service Support For New Orders or Warranty Assistance.

Utilize our Experience and Knowledge of the
Automotive Industry to Generate Leads, Acquire New Customers, Survey Your Customers, Cross-sell Within your Current Customer Base

QCSS Manufacturing

Call Center Services

QCSS Manufacturing
Call Center Services

OUTBOUND TELESERVICES

Appointment Setting

Lead Generation

Lead Nurturing

Parts & Service Promotion

Product Introductions

Recall Notifications

Cross selling

Survey's

INBOUND CUSTOMER SERVICE

Answering Services

Customer Service Support

Tech Support Triage

Ticketing & Email Response

Help Desk

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What Are The Benefits Of Outsourcing With QCSS?

Save time & money

Total program management

Quicker growth & results

Scalable process

Proven Strategies

Experienced US based agent resources

Solutions for projects vs handling In-house

Efficient dialing capabilities = results

Centralized efficient inbound call handling

Easily measure campaign results

PCI Certified

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Quality Customer Service & Sales

Call Center and Contact Solutions

Established in 1991, QCSS Inc. is a network of multi-channel BPO customer contact centers specializing in inbound and outbound communications. We handle millions of interactions on behalf of our clients annually in our U.S. based contact centers. QCSS is dedicated to providing best-in-class services, to your customers, members, donors, partners, and prospects.

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Contact Information

Corporate Headquarters

QCSS, Inc.

21925 W. Field Parkway

Deer Park , IL 60010

Call 888.229.7046

Email: sales@qcssinc.com

Certifications and Memberships