BLOGS

Virtual Sales Assistant — Why Do You Need Them?

Virtual Sales Assistant — Why Do You Need Them?

While virtual sales assistants have been mainstream for a while now, the COVID 19 pandemic has brought this valuable resource more to the forefront than ever. The drive for most companies is to gain full automation by 2020, even with the pandemic. Automation does...

Helpdesk Solutions

Helpdesk Solutions

Just when you think that you’ve covered all the bases on your website, here comes a customer with a question for clarification on something. Or maybe another customer has a faulty report and would appreciate advice moving forward. Whatever the case, helpdesk solutions...

How to Delight Customers & Them Feel Valued

How to Delight Customers & Them Feel Valued

“A satisfied customer is one who will continue to buy from you, seldom shop around, refer other customers and in general be a superstar advocate for your business.” —Gregory Ciotti A satisfied customer is good news. It means you’ve fulfilled your promise to meet their...

How to Improve Workplace Culture:  6 Simple Strategies

How to Improve Workplace Culture: 6 Simple Strategies

"Create the kind of workplace and company culture that will attract great talent. If you hire brilliant people, they will make work feel more like play." — Sir Richard Branson What makes an organization a good place to work for employees? If you said it related to pay...

5 Benefits Of  A Phone Answering Service

5 Benefits Of A Phone Answering Service

Customers experiencing real-time problems require real-time response! Imagine that you’re a customer experiencing difficulty with a purchase and you require immediate assistance. Warranties are for a limited time and you hope to not forfeit such an opportunity. At...

Telemarketing Services

Telemarketing Services

Arthur Miller’s Play, ‘Death of the Salesman’ shed light on the plight of the traveling salesman. In a time when phone calls were a complicated and costly process, the job of the traveling salesman was uncertain. Though one fictional tragic salesman did meet...

Appointment Setting Services

Appointment Setting Services

The screen of your cell lights up in the darkness. You’re in a daze but the ringing persists. Who could it be? You don’t recognize the number but you answer. It’s an unfamiliar voice asking if you have a minute to spare to hear this quick pitch. In the mood you’re in,...