” QUALITY is never an accident It is always the result of high intension, sincere effort, intelligent direction & skillfull execution.”
Q-Quality Assurance concentrates on the capturing and analysis of sales & service data and feedback in order to provide QUALITY service for our clients. As part of our commitment to partnership we invite all feedback from not only our agents but from our clients. We have an entire team dedicated to quality assurance to make sure that every piece of data you receive is nothing less than perfect. From call recordings, live conversations and emails to call data our team will make sure that you are getting 100% QUALITY work.