We provide Multichannel, Inbound Customer Support and Outbound Telesales, Appointment Settings, And Lead Generation Solutions.
QCSS intelligently utilizes these tools and data, to create more opportunity and increase productivity; which provides a better RETURN ON INVESTMENT(ROI) for our clients.
We have created and standardized processes using data & best practice metrics, in order to define and control the rules of our operation- making the Q-Way one of the best in the business.
These processes are then used for some of the following functions:
QCSS… the right team for you.
Download our Customer Service Process Chart
Download Partnership Set-Up Needs
Download our Project Setup Workflow
Download a Glossary of Call Center Terms