Lose weight? Do these 5 things.
Get organized? Do these 5 things.
Grow more hair? Do these 5 things.
The internet is a wonderful source for simple answers for almost any problem. Some of those answers might actually work.
But what if your business or organization has a real-world problem that needs a real solution?
Good news! We’re here for you! Here are the 5 Things You Can Do to Improve Your Customer Relationships and Increase Sales
Make it an organization-wide priority to serve your customers’ best interests.
Make it an organization-wide priority to serve your customers’ best interests.
Good news! We’re here for you! Here are the 5 Things You Can Do to Improve Your Customer Relationships and Increase Sales
Sure, you want to make more sales. In a competitive environment, you elevate your status by being an advocate for your client. Provide them with great service, including your expertise – even when it doesn’t result in a sale. The sales will come as you become known as a partner instead of just a vendor.
Follow-up each interaction with a call to make sure your customer’s needs were met.
Asking busy people to fill out an on-line survey isn’t seen as a sincere request for feedback. A telephone call with one question – did we resolve your problem? – will let them know your follow-up is truly meant to be helpful.
Periodic Check-ins to Current and Past Customers
Checking in with calls to find out what’s going right and/or what might be going wrong can signal attentiveness to your clients. If things are going great, it’s a good reminder to them that your product or service is beneficial. If things aren’t going great, better to know about it sooner than later.
If Their Call Is Important to You, Prove It By Answering It With a Real Person
It is a breath of fresh air to call an organization and immediately speak with a human. Not an AI person, but a living, breathing person. The cost is offset by the benefit of having real conversations instead of calls lost in the voice menu holding pattern.
At a Time When Staff Are Expensive, Hard to Find, and Hard to Train, Consider Outsourcing.
With Inbound and outbound associates to reach out and react to customers, QCSS has helped companies like yours foster better client relationships. Our training program assures that our people embody the same commitment to service that your employees do.
We can make calls to past and current clients, and we can serve as your first point of phone contact 24/7, or for whatever hours you prefer.
There. You may not be thinner or more organized, or have thicker hair, but you do have five things to try to improve your customer relations and increase sales.
To learn specifics about our services, contact us at: 888.229.7046 or Get in touch with us - QCSS: Inbound and Outbound Telemarketing Services (qcssinc.com)
Book a call today to learn more: https://calendly.com/karin-hall
