“I would like to say that since using QCSS, our clients now have immediate assistance instead of waiting several hours before getting a return call. Secondly, QCSS has treated each person on a professional and personable level making them feel satisfied with the service. I can rely on the agents to contact me around the clock if there’s an issue needing my attention. The agents never say “no” or “can’t,” which makes QCSS different from other customer support services.
In closing - I appreciate you! Thank you for working on reporting with me no matter how many times I call to add something or make a change to the dispositions. You always execute in a timely manner.”